Reservation Policies

Policy Enforcement

The Party Bike Pilot for your tour is in charge at all times and will enforce the following policies. It is also the responsibility of the person who booked the tour to help the pilot in hosting the group in order to maintain a fun and safe experience.

Reservation Policy

Upon making a reservation, you will receive a confirmation email for your order. Please double-check your email address before submitting your booking.

Please arrive 20 minutes prior to your start time to ensure that we can check you in, verify waivers, go over the rules, and get the party started on time!

YOU MUST HAVE YOUR WAIVERS COMPLETED IN ADVANCE, OTHERWISE YOUR START TIME MAY BE DELAYED.

Payments

For private group parties, full payment is due upon reservation.

Individual ticket reservations are charged the full price upon booking and are non-refundable.

Cancellations & Refunds

Cancellations made 15 days in advance will get a full refund. Cancellations made 5 to 14 days in advance will get a rain check to use on another available date. Cancellations 4 days up until the ride are non-refundable. If you fail to show up, that is also non refundable.

If your reservation is rescheduled, we cannot reschedule or cancel a second time. These bookings will still be charged the full amount. Make sure to cancel or reschedule in advance if you need to.

Alcohol Policy

We are working with the City of Easthampton to be approved for BYOB, but as of right now we are not. To show your support, feel free to reach out to the Easthampton city councilors to tell them how great this would be for the city!

Participant Waiver

All participants must provide a valid photo ID at the time of the reservation and sign a rider waiver.

YOU MUST HAVE YOUR WAIVERS COMPLETED IN ADVANCE, OTHERWISE YOUR START TIME MAY BE DELAYED.

Weather Policy

We ride rain or shine, but for safety we cancel if there is lightning or other severe weather. Don’t worry — you won’t be pedaling around in a monsoon! If we have to cancel the tour based on severe weather conditions, you will receive a 100% refund or rain check for another date.

Weather cancellations are not made until right before your tour’s scheduled start time, as weather can be unpredictable.

Inappropriate Behavior Termination

Inappropriate behavior by participants will result in termination of the tour for the entire group. Your party bike pilot has sole discretion on terminating a tour for misbehavior. Groups who have their tour terminated for any reason will not receive a refund and will incur a $100 penalty fee.

These behaviors include, but are not necessarily limited to:

  • Excessive intoxication — do not show up already intoxicated, and pace yourself!

  • Bringing alcohol off-premises from the bar stops

  • Jumping off the vehicle while it is in motion or in traffic

  • Leaving or abandoning the tour

  • Using vulgar language at pedestrians, the police, or other drivers

  • Standing or hanging on the bike (you must stay seated when moving)

  • Any other inappropriate behavior or violation of local, state and federal laws

Remember—Your party bike pilot is in charge! Make sure to have a good time, but use common sense and obey the rules!

Zero Tolerance Policy For Drivers

Pedal N Party maintains a zero tolerance policy for our drivers on the consumption of intoxicating substances.

Wheelchair accessibility and aid available upon request.